More often than not, Noida comes in news for all wrong reasons. The place is soon becoming a crime hub. While the name itself sends shivers down the spine, a Facebook post shared by Jency Jacob states why online retailers are also scared of sending their delivery boys to the place.
An anonymous person who works with Amazon answered Quora’s query on “Why are Amazon and Flipkart not delivering products in Noida?” And this will sure shock you:
Well, I can answer that. I am from Amazon and so, I am going anonymous. I work with risk investigation team at Amazon.
For some reasons the order abuse cases in these regions is higher that the Rest of India. People used to order IPhone and mention they got a Nokia model phone. They mentioned the IPhone was not working and so customer service used to initiate return and what did Amazon got in the return package, bricks, biscuit packets, cardboard pieces.Its very easy to play fraud with Amazon and Flipkart.
Our delivery boys were locked up in the bathrooms, some beaten up, for the most silly reasons ever, give me my change of 2 rupees, the POS not working, the order was late, order was not functioning.
These customers place the order just for fun using COD, the courier boy goes for the delivery and they say we did not order. Due to this, lot of logistics and Supply chain is lost.
Noida region is like Germany, they have highest fraud cases with Amazon. Educated, yet not.
So, what is the option we have. Reduce COD options and let the customers use other modes of payment, limit Rs.5000 by amazon and Rs.10,000 by Flipkart.
